COVID-19 Clinic Update & Announcement

We want to give a big THANK YOU to all of our amazing clients for staying home to help flatten the curve.

On April 30th, Premier Jason Kennedy announced that as early as May 4th some non-urgent services such as audiology can re-open. Even though this is very exciting news, here at Melody Hearing, your safety, health, and well-being are our top priorities.

Alberta’s Chief Medical Officer Dr. Hinshaw states that we must continue to social distance ourselves, continue to wash our hands, and stay home when you have any symptoms such as cough, fever, runny nose, sore throat or difficulty breathing.

We are excited to be opening our doors and will do so soon. This extra time will allow us to make sure we have enough personal protective equipment, hand sanitizer and cleaning supplies for the clinic. We will also be reducing how many clients we will be seeing to ensure proper physical distancing between patients and staff in the clinic. This will reduce the amount of traffic and potential exposure to our clients.

For those clients who see us in person, please do NOT attend the clinic if any of the following applies:

•    You have been or suspect of having been exposed to COVID-19

•    You have returned from travel outside of Canada in the last 14 days

•    You or anyone else in your close social circle are ill

•    You are immuno-suppressed

Your health and safety are paramount, so Melody Hearing is putting the following guidelines in place:

•    If you have access to a mask, we ask that you consider wearing one

•    Please sanitize hands upon entry

•    Please physical distance to 2 meters

•    Please wait in your car until start of appointment

We hope you all understand, and we appreciate your patience with us as we navigate through this together. Again, your well-being and health is our main concern and we want to ensure a clean, safe environment when you come in.

If you have any questions, please feel free to email us at [email protected].


We look forward to seeing you soon,

Melody Hearing Team